Terms & Conditions

 

REFUND POLICY:

Deposits [Full-Package Showreel options only]

For showreel filming we take a deposit at the time of booking.

This deposit covers the work that goes into the pre-production elements, including but not limited to - taking bookings in the calendar, continued email/phone support and correspondence, sourcing scene-partners for scenes and scouting and booking locations.

Once any of the work above has begun this deposit is non-refundable. 

You may chance the date of your showreel filming ONCEThis change must be within 7 days notice - after the 7 day period there will be a £20 charge admin fee - this is due to having to rebook actors, boom-operators and videographers and move the filming day at short notice.

 

Filming must be completed within 6 months of paying the deposit. 

Finished Product [showreels]

All showreel scenes are filmed and edited with the same high level of care and attention to detail.

 

Filming throws up daily challenges, such as weather conditions, varying lighting conditions, pedestrians, unavoidable sound disturbances etc. We are well equipped to deal with these challenging situations and endeavour to overcome each and every one of them, should they arise on your filming day. However, many of these conditions are beyond our control and we will be required to work through them as effectively as possible. 

We are certain that you will be completely satisfied with the final product and unless there are extreme circumstances that prevent filming from taking place (such as a thunderstorm), we do not offer any refunds on the final product.

 

In the event that filming is unable to take place, we would advise a new filming date to be considered before offering a refund. 

Self Tapes:

Self tapes are paid for before the session and an invoice will be sent out at the time of booking.

EDITING:

Showreels

After filing your scene with us, your showreel scene will be edited and delivered to you within 7-14 days.

 

(we offer a fast-track 24 hour service for when a fast turn-around is required)

If, after receiving your finished scene, you feel as though some changes could be made, then any such changes need to be written and provided in an email for us to review and (where possible) apply to a 2nd edit. However, due to the nature of editing, do bear in mind that it may not always be possible for us to make all of the changes you ask for. 

 

During busy periods, any changes/re-edits to a scene can take up to 2 weeks. 

 

We only offer ONE re-edit on showreel scenes. Any re-editing required after this will be charged at a flat re-edit rate. 

Self-Tapes

All self tapes are edited and delivered within 45 minutes of finishing the session. 

OWNERSHIP:

Self-tape.co.uk own the copyright rights to any content created by us. 

By working with us you agree that any created content may be used for promotional purposes including but not limited to or website video promotions and social media platforms. 

You [the client] are permitted as you wish  to upload and share your own content that has been created by self-tape.co.uk.